Ministry of Law - Singapore Regulated Dealers Certificate of Registration No: PS20240000133 (Precious Stones and Precious Metals) X

Cancellation policy

Once the order is confirmed, there is no option to cancel the order.

we strive to provide a seamless shopping experience for our customers. However, under certain circumstances, order cancellations may be necessary. Please refer to our detailed cancellation policy outlined below: Cancellation by

We reserve the right to cancel any order in the event of a discrepancy. The common causes for cancellation from our end include, but are not limited to:

  • Limited inventory of the product
  • Pricing errors or product information errors
  • Quality rejection during the inspection
  • Insufficient customer information or unsuccessful verification
  • Suspicious orders or fraudulent activities
  • Natural calamities or unforeseen circumstances

We may also request additional details from the customer either during or before accepting an order to ensure accuracy and security.