Ministry of Law - Singapore Regulated Dealers Certificate of Registration No: PS20240000133 (Precious Stones and Precious Metals) X

Privacy Policy

This Privacy Policy explains how POSB Gold manages your personal information. It includes details of how we collect, record, use, store, hold, transfer, and disclose your personal information.

By visiting the POSB Gold website, or by using the POSB Gold MOBILE APPLICATION, or providing us with your data whether, through the website, app, inquiry, membership forms, or by any other means whatsoever, you accept and consent to the terms of this Privacy Policy.

By using this service, you allow POSB Gold to store your personal information to process payment, carry out deliveries, enable you to track your deliveries, contact you regarding your order or deliveries, send you emails, SMS, and/or mail to convey season greetings, marketing materials including our latest promotions and offers that you may be interested in.
POSB Gold will contact you via phone calls, SMS, and email with regards to any ongoing orders, responding to your inquiries received over Facebook, email, WhatsApp or phone calls even if you have signed up for DNC (Do Not Call Registry).

If you have already signed up for DNC, POSB Gold will send you promotional materials over SMS or phone calls if you have already signed a waiver in one or more ways, namely our feedback forms, 916 Gold Redemption Voucher online order form, etc.

POSB Gold assures you that your personal information will be stored safely and securely and will not be shared, distributed, or sold to any other organization outside of POSB Gold.
By using this service, you allow any third-party payment processors engaged by POSB Gold Pte Ltd to store your personal information to process payment.
We advise you to read and fully understand the Terms of Use and Privacy Policy of the third-party payment processors engaged by POSB Gold, namely, Grab Holdings Inc., including GrabPay Payment Service, etc.

By using this service, you agree to defend, indemnify, and hold harmless POSB Gold, its independent contractors, service providers and consultants, and their respective directors, employees, and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to the POSB Gold -eSHOP or your use of or inability to use our website, app or POSB Gold e-SHOP service, including without limitation any actual or threatened suit, demand or claim made against POSB Gold and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

Right Of Refusal:
POSB Gold has the right to refuse, without any reason whatsoever, to sell any product to the customer after the purchase is done online.
In such an event, Ishatara Jewellery guarantees to pay back the amount to the customer within 24 hours of receipt of payment.